Full Time
Our client is a global organization looking to make their next Lead Business Transformation hire.
Key Responsibilities
- Lead cross-functional business transformation initiatives, focusing on continuous improvement, process redesign, and operational efficiency.
- Plan and facilitate Kaizen workshops and improvement programs to enhance productivity, quality, cost efficiency, and customer experience.
- Apply Lean methodologies and process optimization techniques to eliminate inefficiencies, standardize workflows, and improve operational performance.
- Conduct process assessments, time studies, value stream mapping, and capacity analysis to identify improvement opportunities.
- Collaborate with business stakeholders, process owners, and technology teams to design and implement improved workflows and automation solutions.
- Develop and maintain transformation project documentation, process maps, standard operating procedures, and benefits tracking reports.
- Coach and mentor teams on Lean principles, structured problem-solving, and continuous improvement practices.
- Ensure transformation initiatives comply with organizational policies, data privacy requirements, and operational standards.
Must Haves
- Bachelor's degree in Industrial Engineering, Business Administration, Operations Management, or a related discipline.
- At least 5 years of experience in business transformation, continuous improvement, Lean transformation, or operational excellence.
- Experience working within shared services, Global Capability Centres (GCCs), or multinational organizations.
- Proven track record of delivering measurable improvements through Lean methodologies and process optimization projects.
- Formal training in Lean, Kaizen, and structured problem-solving methodologies.
- Lean Six Sigma Green Belt and Black Belt certifications.
Preferred Qualifications
- PMP certification or equivalent project management qualification.
- Master's degree in Industrial Engineering, Business Administration, Management, or a related field.
- Additional training in innovation frameworks, design thinking, or digital transformation.