Full Time
Our client is a global organization looking to make their next Manager, Global Build and Transition hire.
Key Responsibilities
- Lead the build phase of business transformation initiatives, ensuring operational readiness across documentation, training, and knowledge transfer activities.
- Oversee the development and validation of standard operating procedures (SOPs), process documentation, and operational playbooks.
- Manage knowledge transfer activities, ensuring accurate and complete information is captured from existing teams to support successful transitions.
- Direct the creation of training materials and learning programs to prepare receiving teams for new processes and responsibilities.
- Establish and monitor readiness criteria covering people, processes, technology, and operational controls before transition.
- Collaborate with transformation, process design, and transition teams to ensure alignment with future operating models and implementation plans.
- Identify and resolve risks, gaps, and dependencies that could impact transition readiness or successful implementation.
- Track project milestones, build progress, and readiness assessments, providing regular updates to senior stakeholders.
- Ensure compliance with documentation, training, quality assurance, and knowledge management standards.
Must Haves
- Bachelor's degree in Business Administration, Healthcare Administration, Operations, Education, or a related discipline.
- At least 7 years of experience in business transformation, shared services, training, knowledge management, or operations.
- Minimum 3–5 years of experience in leadership or management roles.
Preferred Qualifications
- Lean Six Sigma Green Belt training or certification.
- PMP certification or equivalent project management qualification.
- Master's degree in Business Administration or a related discipline.
- Certification in instructional design, training development, knowledge management, or process improvement.
- Experience in knowledge management frameworks, process standardization, training development, and operational readiness assessments.
- Strong project management, risk mitigation, stakeholder coordination, and quality assurance capabilities.