Full Time
Our client is a global healthcare organization seeking a Centralized Scheduling Specialist to support workforce planning and scheduling for its US-based nursing teams.
This role focuses on developing staff schedules, maintaining appropriate staffing levels, managing scheduling requests, and ensuring accurate timekeeping. You will work closely with department managers to anticipate staffing requirements, address coverage gaps, and improve workforce efficiency.
Key Responsibilities
- Develop, maintain, and optimize nursing staff schedules using workforce management systems.
- Coordinate with department managers to forecast staffing requirements and ensure adequate coverage.
- Review and process leave requests, shift changes, and scheduling preferences.
- Monitor staffing vacancies and coordinate additional shifts to address coverage gaps.
- Assign shifts and specialized roles based on staffing requirements and employee qualifications.
- Maintain accurate scheduling records and prepare workforce reports for management.
- Review employee timecards, resolve discrepancies, and ensure compliance with payroll policies.
- Support scheduling system users and contribute to process improvement initiatives.
Qualifications & Experience
- Bachelor's degree in Business, Data Management, or a related field.
- Minimum 1 year of experience using workforce management, staffing, or scheduling software.
- Experience managing employee schedules, shift allocations, or workforce planning activities.
- Strong organizational skills and attention to detail.
- Ability to coordinate with multiple stakeholders and manage competing scheduling priorities.
- Proficiency in workforce scheduling systems and reporting tools.
- Previous experience in a healthcare environment is preferred.
- UKG certification is an advantage.
Work Arrangement
- Employment Type: Full-time (40 hours per week)
- Shift: 7:00 PM – 4:00 AM (Philippines time)
- Location: BGC, Metro Manila
- Work Setup: Subject to business requirements
Benefits
- Comprehensive HMO coverage, retirement plan, and life and accident insurance.
- Work-from-home, connectivity, and wellness allowances, where applicable.
- Paid vacation and sick leave.
- Government-mandated benefits (SSS, PhilHealth, Pag-IBIG).
- Professional development, mentorship, and career growth opportunities.
- Employee engagement, wellness, and community initiatives.