Full Time
Our client is an established Australian software business delivering mission-critical ERP and workflow solutions to customers, with a strong focus on successful implementation, customer outcomes, and long-term partnerships.
They are looking for a Project Manager to join their Project team, which plays a key role in ensuring customer software solutions are delivered successfully, on time, and within budget.
In this role, you will manage the end-to-end implementation of software products and services across multiple customer projects. You will be responsible for planning, coordinating, tracking, and delivering projects while ensuring stakeholders remain aligned throughout the full project lifecycle.
Key Responsibilities
Project Management
- Plan project activities and coordinate resource availability in line with the broader program plan to manage project risks, issues, and delivery requirements.
- Manage approximately 3 to 7 projects at any given time across multiple customers.
- Deliver projects across different lifecycle stages using established PMO methodologies and best-practice project management processes.
- Ensure projects are properly closed out, including a structured handover to the support team.
- Use tools such as Confluence, Jira, and Microsoft Project to maintain accurate project documentation, track tickets, tasks, sprints, timelines, risks, and overall project progress.
Risk Management and Process Improvement
- Monitor project activities to identify potential risks, issues, blockers, and delivery challenges.
- Escalate issues through the appropriate channels to help prevent delays, timeline slippage, and delivery risks.
- Assess project issues and determine when escalation is required to keep projects on track.
- Continuously improve project management processes, practices, and ways of working to drive stronger efficiency and better project outcomes.
Communication and Collaboration
- Manage project communication, updates, and stakeholder alignment across all ongoing and upcoming project activities.
- Ensure stakeholders are kept informed of any impacts to project resources, timelines, quality, scope, and cost.
- Coordinate cross-functional teams, including software developers, QA engineers, business analysts, and other project contributors, to ensure smooth delivery.
- Promote a collaborative working environment across project teams and wider business functions.
Requirements
- 5 to 7 years of experience implementing ERP projects, with strong project management capability and proven delivery experience.
- Strong business analysis and change management skills.
- Experience working in a functional consultant capacity will be highly regarded.
- Project management qualifications and experience using methodologies such as PRINCE2, Scrum, Kanban, or similar will be highly desirable.
- Proven experience working in Agile environments, including Agile ways of working and squad-based delivery.
- Strong understanding of full lifecycle implementation and upgrade projects across multiple customer environments.
- Excellent written and verbal communication skills, with the ability to clearly explain ideas, updates, risks, and project requirements to a range of stakeholders.
- Collaborative, customer-focused, and comfortable solving complex problems in a practical and solutions-oriented way.
- Able to work in a fast-paced environment while maintaining strong attention to detail.
- Proficient in project management and collaboration tools such as Jira, Confluence, Microsoft Project, and the Microsoft Office Suite.
Work Setup
- 1 day RTO per 2 weeks
- 12 month contract