Role Overview
We are seeking an experienced Senior Survey Programmer to lead the end-to-end programming, testing, and support of online surveys across global research projects. This role requires strong expertise in survey scripting, complex survey methodologies, and troubleshooting within fast-paced production environments.
The ideal candidate combines hands-on technical execution with process improvement and operational ownership, while collaborating closely with cross-functional teams to deliver high-quality survey solutions at scale.
Key Responsibilities
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Program and script online surveys using platforms such as Forsta Decipher and related survey technologies.
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Manage the full survey programming lifecycle, including setup, logic implementation, testing, deployment, and live support.
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Translate survey specifications into functional survey logic, including advanced skip patterns, piping, randomization, and custom flows.
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Develop advanced survey methodologies such as MaxDiff, Conjoint, volumetrics, and custom algorithm-based studies.
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Configure and manage simple to complex quota structures using survey tools and Excel.
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Integrate multimedia stimuli and external assets into survey environments.
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Perform data processing tasks including derived variables, data editing, weighting, and crosstab support.
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Conduct comprehensive QA testing, logic validation, and cross-device compatibility testing (desktop/mobile).
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Troubleshoot and resolve technical and production-related issues during survey development and live fieldwork.
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Collaborate with project management, research, analytics, creative, and panel teams to ensure seamless project delivery.
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Maintain documentation for survey logic, programming standards, and workflows.
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Improve operational efficiency by developing reusable templates, automation tools, and standardized programming processes.
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Support API integrations and third-party platform connections where required.
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Independently manage multiple concurrent studies while ensuring quality and timeline adherence.
Required Skills & Experience
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4–5+ years of hands-on survey programming experience within market research, consumer insights, or related environments.
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Strong experience with survey platforms such as Forsta Decipher, Qualtrics, Confirmit, or similar technologies.
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Proficiency in:
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Experience programming advanced methodologies including MaxDiff, Conjoint, volumetrics, and custom algorithms.
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Strong understanding of survey logic, quota structures, and complex routing.
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Experience using Excel for quota management and data handling.
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Familiarity with data processing, tabulation, and weighting processes.
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Strong QA, debugging, and troubleshooting capabilities.
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Proven experience independently managing complex surveys within live production environments.
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Ability to resolve high-priority production issues under tight deadlines.
Nice-to-Have Skills
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SQL Server and database querying experience.
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API integration experience.
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Familiarity with JSON.
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Experience with mobile-first survey programming approaches.