Senior Systems Engineer (Operations, Security & Enterprise Systems)

Our client is a a Scale up Company based in US and known as a leading insights software company that uses advanced data to guide better marketing decisions for multiple global brands.

We are is seeking a hands-on Senior Systems Engineer based in Manila to lead a lean, high-impact IT function responsible for day-to-day reliability, security, and enterprise systems.

This role is well-suited to a senior IT leader who enjoys being close to the systems, takes pride in well-run operations, and values clear ownership over unnecessary complexity. You will personally operate and improve key IT and security platforms while leading a small local team and partnering closely with US-based leadership.

What You'll Do:

Run Reliable, Hands-On IT Operations
Operate and oversee identity and access management (SSO, MFA, user lifecycle)
Ensure dependable end-user computing, device provisioning, and support
Manage core corporate infrastructure and SaaS systems
Own backups, disaster recovery readiness, and incident response

Operate and Improve Security Controls
Hands-on operation of endpoint security (CrowdStrike or equivalent EDR)
Configure, monitor, and respond to endpoint and network security alerts
Participate directly in incident investigation and remediation
Maintain a pragmatic, proportionate security posture aligned with business risk

Own Enterprise & Business Systems
Administer core enterprise platforms, including ERP (Deltek), finance, and HR systems
Reduce reliance on external consultants through direct system ownership
Ensure systems are reliable, well-documented, and support business operations

Lead a Lean, Local IT Team
Manage and mentor a small Manila-based IT team
Set clear expectations for ownership, documentation, and escalation
Create a calm operating environment where issues are addressed early and professionally

Partner Effectively Across Regions
Work closely with mixed US and Manila-based Finance and Product Engineering leaders
Provide clear, timely communication on incidents, risks, and tradeoffs
Support audits, insurance requirements, and customer security reviews as needed

Operational Efficiency & Right-Sizing
Continuously evaluate team structure, tooling, and security controls to ensure they are proportionate to business risk and company size
Simplify processes and reduce unnecessary friction while maintaining reliability and security

What Were Looking For:

8–15 years of experience in IT operations, infrastructure, and security
Proven experience in hands-on endpoint security operations (CrowdStrike or similar)
Strong background in identity & access management, device management, and SaaS operations
Experience owning enterprise systems (ERP, finance-adjacent platforms)
Comfortable operating in a small team where leaders stay close to the work
Calm, practical judgment during incidents and change
This is a hands-on leadership role. Candidates who prefer purely strategic or advisory positions will not be a good fit.

How You'll Work:

You will have clear authority for IT operations and security within the enterprise domain
Product Engineering owns product systems and application architecture; you set guardrails and partner closely
Risk decisions are documented and made transparently with leadership

What Success Looks Like:

Employees experience IT as dependable and responsive
Endpoint security is actively monitored and well-understood
Incidents are handled calmly and effectively
Enterprise systems are stable and owned internally
Leadership trusts the IT function and rarely needs to escalate
Security controls are proportionate to risk, enabling employee velocity rather than hindering it
IT is viewed as a dependable partner that rarely escalates and does not block progress unnecessarily

Working Conditions:

Full time; Permanent Role
Night Shift