Assistant Account Manager

Our client is a dynamic boutique marketing agency specializing in Amazon marketplace solutions. Dedicated to helping businesses grow their brands and charge to the top, the team of passionate and innovative experts provides tailored strategies, comprehensive support, and data-driven insights to clients, ensuring they thrive in the competitive online landscape.


Start Your Career with our client:
Our client is seeking a highly organized and detail-oriented Assistant Account Manager to join their team. In this role, youll support Senior Account Managers with Amazon brand account operations. While you generally wont interact directly with clients, your strong background in customer service and account management will play a critical role in ensuring smooth day-to-day operations. For those who excel, theres a great opportunity for growth, with high performers looking forward to potential promotion to an Account Manager position.


Key Responsibilities:

• Leverage your customer service and account management experience to communicate technical and complex ideas in simple language for clients.
• Coordinate with various team members to execute growth initiatives and solve difficult (and sometimes, urgent) problems.
• Prepare detailed internal reports to track account performance and progress.
• Analyze key performance metrics, such as sales data and ad results, to identify growth opportunities.
• Think creatively and voice ideas to solve problems, improve processes, or drive growth.
• Stay up-to-date on Amazons latest policies, tools, and best practices to keep operations running smoothly.
• Efficiently manage daily tasks within Amazon Seller Central, including listing optimization, order management, and account health.
  

Key Competencies:

• Strong background in customer service and management; client communications in English via email is a big plus.
• Preferably 1-2 years of experience in account management or a related field.
• Amazon experience is preferred but not required.
• Excellent organizational skills and attention to detail.
• Proficiency in spreadsheets.
• High quality and standards for presenting to clients.
• Familiarity with e-commerce platforms, especially Amazon, is a plus.
• Advanced familiarity with AI.
  

Critical Character Requirements:

• Value and impact-oriented; not satisfied with just checking off boxes.
• Growth and improvement mindset, confident in voicing opinions to improve processes.
• Initiative-driven; does not wait to be given tasks.
• High ownership and leadership attitude, will find ways to deliver tasks even when obstacles arise.
• Self-motivated with a proactive approach to handling tasks.
• Strong analytical and problem-solving skills.
• Exceptional communication skills, both written and verbal.
• Ability to thrive in a fast-paced environment and handle multiple priorities.
• Open to feedback and enjoys personal development.
• Professional, handling strong emotions without taking things personally.
  

Why Join Our Client?

• Opportunity for promotion to an Account Manager role based on performance.
• Flexibility to work from anywhere with a reliable internet connection.
• Engaging team culture, with online gatherings, game nights, and yearly retreats to foster team spirit.
• Balance between work and personal time, with flexible schedules.
• Collaborative, supportive team in a growing industry.
• Continuous learning and development opportunities.
• Competitive salary and benefits.